Absolutely! We strive to create affordable plans to ensure that your communication strategy is scalable and always affordable. Give us a try.

We’re listening!

Contact # (206) 407 9760

7990 Leary Way NE, STE #200

Redmond , WA 98052

support@squarecomm.us

Ensure that your APN settings are correct by matching the information below:​

ANDROID

Name: Ultra

APN: wholesale

Proxy:

Port:

Username:

Password:

Server: MMSC: http://wholesale.mmsmvno.com/mms/wapencMMS

Proxy: MMS

Port: 8080

MCC: 310

MNC: 260

Authentication Type:

APN Type: default,supl,mms

APN Protocol: IPv4 / IPv6APN

Roaming Protocol: IPv4 / IPv6

IPHONE

I HAVE A RECENT IPHONE DEVICE (IPHONE 5S, SE, 6 OR ABOVE)

Your device is eligible for automatic internet and MMS setup.

You may receive a notification on your iPhone to update you Carrier Settings

If you do not receive a notification, you can trigger it at any time by going to Settings > General > About

Once your Carrier Settings are updated, you will have access to the new features

I HAVE AN OLDER IPHONE DEVICE (IPHONE 5, 5C, 4S OR BELOW)OR, I DON’T WISH TO UPGRADE TO IOS 12.0 OR HIGHER

Whether you’re a new customer, or an existing customer who has just completed an iOS upgrade, you will need to enter or re-enter your MMS settings in order to send MMS messages.

Tap Settings

Tap Cellular

Turn Cellular Data off

Tap Cellular Data Network

Enter the Settings as shown below: (Note, depending on iOS version)

​If this did not resolve the issue, please get in touch with us and we will send out a network update for your line.

NO! DO NOT call your current carrier to cancel until AFTER your number has been ported successfully.

YES! As long as the device is GSM unlocked (bands compatible with T-Mobile, AT&T, Verizon), you can use it on our network. To unlock your device simply contact your current carrier or visit DoctorSIM which does a great job at unlocking just about ANY device at great prices along with solid support. Check them out by clicking _______________

Simply connect your Wi-Fi calling compatible device to any Wi-Fi network and use your device as you normally would.

Voicemail passwords are set by default to the last 4 digits of the phone number assigned.

If the password is not working (change of number was done on the line, number port etc.) enter #793# on your keypad and press Call to automatically reset the voicemail password to the last 4 digits of the current active number on that line.

Ensure that your APN settings are correct by matching the information below:

Name: Ultra

APN: wholesale

Proxy:

Port:

Username:

Password:

Server:

MMSC: http://wholesale.mmsmvno.com/mms/wapenc

MMS proxy:

MMS port: 8080

MCC:260

MNC: 260

Authentication type:

APN type: default, supl, mms

APN Protocol: Leave it to the Default one or IPv4 / IPv6

If this did not resolve the issue, please get in touch with us and we will send out a network update for your line.

Did we hear customers asking for visual voicemail?—Now we have it! You can access visual voicemail via the voicemail tab right on your dialer.

For Android users,

If you just signed up and the Visual Voicemails are not showing up, please note that they won’t immediately appear in your Visual Voicemail screen, even if you currently have messages in your inbox. New voice mails will appear once you get a NEW message, so we recommend you leave yourself a voicemail message after updating your Carrier Settings.

The unlimited plan runs on the nationwide 4G / 5G network, and includes:

– Unlimited talk, text, and 5G / 4G data

– Calls to Canada & Mexico

– Mobile Hotspot (counts against LTE data allotment)

– WiFi Calling

– NPO Membership

– Health Insurance for International Students, Visitors & Non International Students.

With SquareComm, you can enjoy dedicated and reliable 24 hour customer care, and get service with no annual fee, no rate increase, no activation fee, no contracts, and no overage charges.

Please note that subject to fair use policy, speeds may be throttled after 50GB of data.

The 5GB plan runs on the nationwide 4G / 5G network, and includes:

– Unlimited talk, text, and data

– First 6GB at high-speed 4G LTE data

– Calls to Canada & Mexico

– Mobile Hotspot (counts against LTE data allotment)

– WiFi Calling

– NPO Membership

– Health Insurance for International Students, Visitors & Non International Students.

With SquareComm, you can enjoy dedicated and reliable 24 hour customer care, and get service with no annual fee, no rate increase, no activation fee, no contracts, and no overage charges.

The 2GB plan runs on the nationwide 4G / 5G network, and includes:

– Unlimited talk, text, and data

– First 2GB at high-speed 4G LTE data

– Calls to Canada & Mexico

– Mobile Hotspot (counts against LTE data allotment)

– WiFi Calling

– NPO Membership

– Health Insurance for International Students, Visitors & Non International Students.

With SquareComm, you can enjoy dedicated and reliable 24 hour customer care, and get service with no annual fee, no rate increase, no activation fee, no contracts, and no overage charges.

To turn on Call Forwarding:

Dial **21* + the phone number including area code, followed by #.

Example: **21*123-456-7890#

Press the call button.

A confirmation message is displayed on your device letting you know that Call Forwarding has been turned on.

To turn off all Call Forwarding:

Dial ##21#

Press the call button.

A confirmation message is displayed on your device letting you know that Call Forwarding has been turned off.

More access in more places.

Wi-Fi Calling to the US is included. Even if you are overseas, all calls back to the US are free when made through Wi-Fi Calling.

Wi-Fi Calling allows you to make and receive calls over a wireless internet connection. To use Wi-Fi Calling simply connect to an available Wi-Fi network of your choice, confirm Wi-Fi Calling is enabled and compatible with your phone, and continue to use all your favorite device features!

Our data plan will work with ANY data device (GPS, tablets hotspot) so long as the device is not locked to a specific carrier. (like tablets are sometimes locked to a carrier, usually not).

Yes! All our plans include calls, text and MMS to Canada & Mexico all at no extra cost!

Great question! Your billing cycle date and data reset date are not necessarily the same day. Your billing cycle date – the day your bill is due every month, will always be the day of the month on which you placed your first order. Your data reset date, however, is on the anniversary day you initially activated service.

Ideally, no. However, there are some cases in which you as the end user will be responsible for extra charges.

Your card on file will automatically be charged for usage of services that are not included in your plan, including, but not limited to, the following:

1) Calls to 411 ($1.99/call. plus 5% covering taxes and fees).

2) Calling any out-of-plan phone numbers, services like chat lines, conference calls, and radio broadcast lines ($0.01/minute, plus 5% covering taxes and fees)

Yes. Your data will never be cut off.

All our plans include UNLIMITED talk, text, and data. However, the amount of 4G LTE – High-speed data is subject to the package you choose. After you run out of your allotted amount, you will be throttled to slower speeds but still be connected.

For the Unlimited LTE plans, you get unlimited 4G data. However, once the fair use cap has been reached currently estimated at approximately 50GB speeds may be throttled until the end of the billing cycle.

Of course, once the new data cycle rolls around, your usage will be reset

Absolutely! We strive to create affordable plans to ensure that you have the best deal in wireless as you continue to grow.

Give us a try.

Great question! The sim must come from SquareComm. If you are interested in bulk pricing, please contact sales through support@squarecomm.us.

SIM cards are shipped out the same business day, providing the order is placed before 1:30PM. During holidays and weekends, shipments will be sent out within 48 hours.

SIM cards are shipped via USPS. However, if you are trying to “time” your order to coincide with the end of a billing cycle, give yourself a little leeway so that there is no lapse in service. If porting, ensure that you have enough time to receive your SIM and port your number over before your current carriers billing cycle is up. Porting out of a inactive account is blocked by many carriers.

Once shipped, you will receive a tracking number via email.

Creating an account with us by placing your first order will give you premium discounted cell phone service.. All packages will include whichever wireless plans you select.

The process for getting started is as follows:

1. Start off by going to the Plans page, either by clicking ‘PLANS’ on the top of the page,

2. Next, look through the various wireless plans. They differ by price and amount of 4G LTE data. Meaning, all wireless plans include unlimited talk, text, and data, as well as all the other cool features. The amount of 5G /  4G LTE – or “fast” – data is subject to the package you choose. However, after you run out of your allotted amount, you will be throttled to slower speeds but still always be connected.

3. Once you click ‘Select’ on the plan you want, a pop-up will appear. This pop-up will ask for some details, as well as offer you some features. Here is where you choose if you’ll be bringing your own SIM card or getting the special 3-in-1 SIM from us. You will also tell us if you’re porting a number from another carrier, or if not, you’ll be able to enter a desired area code. You can also choose to opt-in to some of the cool add-on features like Stateside International Calling, and Name ID. There are optional features. When you’re ready click ‘ADD THIS PLAN’ on the right.

4. At this point you will be brought back to the Plans page. You will notice the plan you just selected in your cart on the right. At this point you have the option to add another line to your order by selecting another wireless plan and repeating the same steps, or click ‘NEXT STEP’ on the right, at the bottom of your cart.

6.  On the next page, create a password and 4-digit PIN. The password will be used for you to login to your online account, and the PIN will be used whenever you want to make changes to your account by phone, by chat, or by email. Further on the same page you will enter your personal information including billing and shipping info. When you’re ready, click ‘Next Step’.

7. On the next page you will be able to review your order, and edit your cart. You can choose to add a line, or change some details on an existing line. You can also enter a discount code if you have one. Further down the page you will enter your credit card info, and when you’ve done that you can click ‘PLACE ORDER’. (Please note, by placing your order, you agree to Link Mobile privacy notice and conditions of use.)

8. Your first order has now been placed. You will receive a confirmation email shortly after.

Welcome aboard!

Upgrading and downgrading plans as well as adding or removing features is really simple.

1. Click sign in

2. Log in with your credentials

3. Under Monthly Billing, locate the phone number that you would like to change the plan for.

4. Click the drop down on the right hand side of that number

5. Select the ‘Change my plan’ option

6. Continue through the steps as prompted

If upgrading, the new plan will be applied to that line. The change will take effect within several hours. In addition, your card on file will get charged the price difference for the upgrade added. For example, if you are on the $30 plan, your billing cycle is on the 1st of the month, and on the 15th you upgrade to the $45 plan, the difference is $15. You will be charged the entire difference, which will cover you until the end of the month. Upon the next billing cycle, you will get charged the new rate.

If downgrading, the effect will only take place at the beginning of the next upcoming billing cycle, at which point you will be charged the new rate.

First, click on log in button on the home page then login using your email address and password, then click “Make Payment” on the left. When you process a payment, the credit card that you used when service was initially established, or the last credit card that was used on the account will get charged. You can also update the credit card on file by clicking “Edit Billing Preferences” and entering it there.

Avoid having to manually login and make a payment, or interruption of service due to late payment, by using our “AutoPay” feature on the billing preferences page, and the monthly payment will be pulled each month automatically. When enrolled in AutoPay, your payment will be pulled two days before it is due, to leave room for error and avoid interruption of service. (Please note: If you enroll in AutoPay within two days of your billing due date, it will not pull on the upcoming bill, and only take effect in the following one.)

Our plans are prepaid, which means you pay ahead of the coming month. Should payment not be made, the line will be temporarily suspended until payment is made. After 14 days of no payment, the line will be closed permanently, which can result in the loss of the phone number.

Third party billing is blocked as much as possible to protect your account. Many clients have successfully been using Google Voice to receive short code messages and this has been working well for them. Should you accrue any third party charges, they will be added to your account + 5% covering taxes and fees, and automatically charged on your next invoice.

All your billing, and account information can be found in your account portal on https://squarecomm.us

Simply login into your account from https://squarecomm.us and it will show much data you have used.

Absolutely! We strive to create affordable plans to ensure that you have the best deal in wireless as you continue to grow.

Give us a try.

Simply go to the homepage or https://squarecomm.us, click Get Connection and go through checkout. You will see how much you will be billed each month including tax. Welcome aboard!

You will have the option of porting in a number or creating a new number in the area of your choice.

NO! There is NO LONG-TERM CONTRACT on the mobile plans and only pre-pay for 30 days. YOU ARE FREE TO CANCEL ANYTIME! If you cancel mid-month, there are no prorated refunds though.

YES! As long as the device is a unlocked GSM phone (bands compatible with T-Mobile, AT&T, Verizon), you can use it on our network. To unlock your device simply contact your current carrier or visit _________________ which does a great job at unlocking just about ANY device at great prices along with solid support. Check them out by clicking Here.

YES, you can port in from just about any carrier, and porting is free!

First, be sure to check its portability by clicking _____________ to ensure you can bring it over.

Once you receive your sim card, you will fill out the NUMBER PORTING FORM which is processed within 24 hours. You may port in a number from virtually any carrier in the nation. You should not have any downtime as the actual transfer is instant.

Here is a detailed rundown of the porting process, it’s pretty easy:

1. Log into your account by clicking “Sign In” on the top of the Teltik.com page and click the “Monthly Billing” tab

2. Locate the line you would like to have ported and click on the arrow

3. In the drop down, click “port my number”

4. It will ask you to complete the following fields and fill in the rest. A) Authorized Name B) Address (include city, state, and ZIP) C) The account number of your current carrier D) The (PIN) of your current carrier

Ports are processed on our end within 24 hours. Time of porting will depend on how long it takes for the other carrier to release the line. Lines coming from one of the big carriers are usually released immediately. Port-ins from landlines can take up to 2 weeks although they usually go through much sooner.

We like your thinking! We have opted to eliminate multi-million-dollar marketing campaigns in favor of passing those savings on to you. You like it? Pass it onto your colleagues so that they can join the fun too. In addition, Square Comm focuses on offering the fastest network at unbeatable prices on its network.